Fix Netflix Error Code TVQ-ST-103 TVQ-ST-131 | Couldn’t connect to Netflix

These Netflix Error codes such as tvq-st-103 tvq-st-131 occur when a network connectivity issue preventing your device from reaching the Netflix service. Using unsupported browsers like Speed Browser can interfere with Netflix’s player uses to play TV shows and movies.

If you experience the error code tvq-st-131, often accompanied by the following message:

Couldn’t connect to Netflix. Please try again or restart your home network and a streaming device. For more information, visit

Here are some causes that might be responsible for this error code:

Server Issue: As it turns out, a server problem might very easily create this exact problem. If this case applies, you can only recognize the server fault and wait until the problem has been solved by Netflix because it is beyond your control.

Restart or reboot your router: This specific error code can also be caused by a network issue. In general, a dynamic IP issued to your ISP causes this difficulty. In this situation, you need either restart or reboot your router to repair this problem.

Bad DNS Range: Bad DNS ranges causing the appearance of this error code are also known to be responsible for. This has been solved by most concerned users by changing the default DNS field and setting it to a more reliable Google range.

Also Read:- Fix Netflix Error 5.8 Android | ‘There is a problem playing the video. (5.8)’

How to Fix Netflix Error Code TVQ-ST-103 TVQ-ST-131

Follow the troubleshooting steps to solve this issue:

Fix 1: Ensure your Network support streaming

Sometimes Netflix is blocked from your network administrator if you used these services from some places like offices, schools, etc.

So make sure your network support streaming services and not intentionally blocked.

Fix 2: Restarting Your Streaming Device

Sometimes the error may be caused by your streaming device. There may be a bug or some loading problem that could prevent it from connecting to the internet, so we recommend that you try these steps:

  • Unplug your device from power for at least 10 minutes.
  • Plugin your streaming device and see if Netflix works.

Fix 3: Restart your Home Network

Be sure to leave your device and all your home network appliances unplugged for 30 seconds before plugging each device back in one by one.

  • Turn off your Device
  • Unplug your modem from power for 30 seconds.
  • Plugin your modem and wait until there are no fresh flashing indicator lights. If your router is distinct from your modem, plug it in and wait until there are no fresh flashing indicator lights.
  • Turn your device back on and try Netflix again.

Fix 4: Connect your device directly to the Modem

If you are connecting to your modem via a wireless router and are still unable to connect after restarting your network, attempt bypassing the router. This will assist define what causes the issue as a feasible cause by eliminating the router or wireless connectivity.

  • Turn off your Device
  • Use an Ethernet cable to connect your device straight to your modem.
  • Shut down your modem from the energy for at least 30 seconds, then plug it back in and wait until there are no fresh indicator lights on.
  • Turn your device back on and try Netflix again.

Fix 5: Restore the default settings for your ISP

Sometimes you change your internet service provider’s setting for your convenience and get this error.

If you have modified your streaming device for custom connection settings, so we recommend restoring your internet service provider’s default settings.

This helps you to fix the Netflix Error code tvq-st-103 tvq-st-131.


So, these are some fixes of Netflix error code tvq- st-103 tvq-st-131. This issue also occurs due to a Netflix signup glitch. What occurs is that, even if the app you’re using claims you are, you’re not truly logged into your Netflix account.

This is a far more prevalent problem on smart television and mobile (iOS and Android).

Thankfully, this specific problem is resolved quickly and easily – you only need to sign out before signing in.

Once your credentials have been properly logged in, then continue streaming, and see whether the problem is fixed.

I hope this guide on Netflix error code tvq- st-103 tvq-st-131 help you to encounter this error code. Let me know in the comments section how your error gets fixed.

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